All clients are required to have a skin test prior to any colour service. This must be carried out at least 48 hours before your appointment.

We believe great hair starts with great consultation. It’s the most important step in achieving results that truly suit you.

Even with the best products and highly trained stylists, without the right planning and communication, results can fall short. That’s why we take the time to get it right from the beginning.

Consultations are relaxed, informative, and usually take around 15 minutes. During this time, we’ll discuss your goals, look at inspiration together, assess your hair, and guide you with honest, professional advice. You’ll leave with a clear plan and an estimated cost.

Consultations are completely free, with no obligation to book.

There is no clear evidence to suggest that hair colouring poses a risk during pregnancy, and many people choose to continue their colour services. However, as a precaution, some prefer to wait until after the first trimester or opt for techniques with minimal scalp contact, such as balayage.
Ultimately, it is a personal choice, and we are happy to guide you based on what feels right for you.

As we reserve dedicated time for each client, we kindly ask for at least 48 hours’ notice if you need to cancel or amend your appointment. This allows us the opportunity to offer your time to another client.

For larger appointments or peak times, we may require a deposit to secure your booking.

If you need to cancel:

• More than 7 days’ notice – full deposit refunded

• 48 hours’ notice – 50% of deposit refunded

• Less than 48 hours’ notice – deposit is non-refundable

We appreciate as much notice as possible for any changes to your appointment.

Yes we do. Just ask in salon and we will gladly help.